Troubleshooting: Products Won't Upload to eBay

After connecting your Gearbubble account to eBay and successfully uploading products for a while, your products may have suddenly stopped uploading to eBay. The most common reason for this to happen is an expired integration token. To renew your eBay integration token, simply follow the steps below.

Table of Contents

  1. How to Reset Your eBay Integration Token
  2. Summary
  3. Additional Resources

How to Reset Your eBay Integration Token

Step 1. Login to GearBubble

Before we begin, login to your GearBubble account. If you don't know how to log in to GearBubble, please check out this article.

Step 2. Open your Dropship dashboard

First, click on the "View Dropship Dashboard" link to access the dropship dashboard.

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Step 3. Choose the "Stores" tab

To access your Stores dashboard, click on the "Stores" button.

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Step 4. Edit Your eBay Integration Settings

To edit your eBay integration settings, click on the "Edit" button for your eBay store.

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Step 5. Re-enter Your eBay Information

To begin resetting your integration, you will need to delete the information in all the fields. Then, re-enter the information into each field. Make sure the information matches what you provided to eBay.

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Step 6. Finish Resetting Your eBay Integration

To finish resetting your eBay integration, click on "Save Changes".

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Summary

After these steps, your eBay integration will be freshly reset and the products should be uploaded smoothly again. If you need any further assistance, you can contact our support through chat (8AM-5PM PDT everyday) or email support@gearbubble.org.

Additional Resources

Introduction to the Integration/Dropship Program

Which products can be uploaded through each integration?

How to set up eBay integration

 

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