You've just connected GearBubble and Amazon for the first time, attempted to upload your initial product, but it didn't upload? Refer to the guidelines below to troubleshoot!
Table of Contents
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How to Fix Gearbubble Products that Won’t Upload through the Amazon Integration
- Solution #1. You Need to Upgrade Your Amazon Seller Account
- Solution #2. Your Amazon Account Needs to Be Registered in the US
- Solution #3. Check the Billing Status of Your Pro Seller Account
- Solution #4. You need to have the GTIN exemption approved
- Solution #5. Check your Marketplace ID
- Solution #6. Avoid Using The Same Title For Different Listings
- Solution #7. Check The Length Of The Listing Title
- Solution #8. You See "Maximum Uploads to Amazon" Error
- Solution #9. Manually List An Item To Identify The Error
- Summary
- Additional Resources
How to Fix Gearbubble Products that Won’t Upload through the Amazon Integration
Solution #1. You Need to Upgrade Your Amazon Seller Account
You MUST have an Amazon Pro account (which costs $39.99 per month) to connect Amazon to Gearbubble and ensure proper integration. Sign up for a Pro seller account here.
Solution #2. Your Amazon Account Needs to Be Registered in the US
Ensure your Amazon account is registered in the US with the US set as the primary marketplace. If your Amazon account is registered in a different country, the integration may not function correctly.
Solution #3. Check the Billing Status of Your Pro Seller Account
Ensure all dues for the Pro seller account are paid. Amazon may suspend the integration if there are pending invoices for the Pro account fee.
Solution #4. You need to have the GTIN exemption approved
GTINs, known as Global Trade Item Numbers, are like special codes used to identify all products sold on Amazon. You can find them on the product's packaging, either above or below the barcode. If your product doesn't have an identifier, you need to request a GTIN Exemption.
Check this post for instructions on applying for the GTIN exemption. Also, confirm that the "UPC exemption enabled" box is checked on Gearbubble. Refer to this article for guidance on this step.
Solution #5. Check your Marketplace ID
Verify the numbers entered on Gearbubble, ensuring the Marketplace ID is ATVPDKIKX0DER. This is the marketplace ID for the US, so confirm that your account is registered in the US with the US set as the primary marketplace.
To check what Marketplace ID you entered on GearBubble, use this link and click at Edit of your Amazon store:
Make sure the Marketplace ID in the following field is correct, then click on "Save changes" at the bottom of the page.
Solution #6. Avoid Using The Same Title For Different Listings
Amazon doesn't allow duplicate titles. If you have two or more campaigns with the same title, only the first campaign will be uploaded. You can edit the title of the campaigns and upload them again.
To edit the title of the campaign, check this article.
Solution #7. Check The Length Of The Listing Title
Most categories on Amazon allow a product title length of 250 characters, but it's safer to limit titles to 200 characters for smooth uploading.
If your campaign title is too long, you can check out this article to edit the title.
Solution #8. You See "Maximum Uploads to Amazon" Error
If you encounter the "Maximum Uploads to Amazon" error, wait for existing products to finish uploading before proceeding with new ones. This process usually takes a few hours to 12 hours in some cases.
Solution #9. Manually List An Item To Identify The Error
If the issue persists after attempting the above solutions, try manually listing a product on Amazon. You may receive an error message indicating what needs to be addressed. Refer to this link for instructions on listing a product on Amazon.
Summary
The aforementioned reasons are the most common causes for products failing to upload to Amazon after the integration is set up.
If you have tried all of the above solutions and the issue persists, please contact our support at support@gearbubble.org.
Additional Resources
Introduction to the Integration and Dropship Tools
Which products can be uploaded through each integration?
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