Are you looking to review your dropship credit balance to determine if it needs reloading? Or perhaps you're interested in checking the payment records for all the orders you've fulfilled on the dropship dashboard? By following the steps shared below, you can access comprehensive records of your credit and order payment activities.
Table of Contents
- How to Check My Dropship Credit Balance
- How to Check Dropship Order Payment Records
- Summary
- Additional Resources
How to Check My Dropship Credit Balance
Step 1. Access Your GearBubble Dropship Dashboard
To begin, login to your GearBubble account here to access your main Gearbubble dashboard. If you don't know how to log in to GearBubble, please check out this article.
Then, click on the "View Dropship Dashboard" link to access the dropship dashboard.
Step 2. View the Dropship Credit Balance
Look at the line on the top of the dropship dashboard, you will see the number of your credit balance there.
How to Check Dropship Order Payment Records
Step 1. Access your GearBubble Dropship Dashboard
To begin, login to your GearBubble account here to access your main Gearbubble dashboard. If you don't know how to log in to GearBubble, please check out this article.
Then, click on the "View Dropship Dashboard" link to access the dropship dashboard.
Step 2. Access the Activity History Page
Once you're inside the Dropship dashboard, click on your account name at the top right corner of the screen to open the dropdown menu. Then select "Credits" from the dropdown menu.
Step 3. Review Your Credit and Payment History
Now that you're on the Credit and Payment History page, you can review your records. Below we've shared details on what information you can find under each tab.
Credits History
- When you look under the first tab, "Credits History", you will see the dates and amounts of credit that has been added and/or removed.
Credits Activity Log
- The "Credit Activity Log" tab provides a comprehensive list of orders fulfilled using the credit balance, along with details of any additions or deductions of credit.
- Refunded orders that have been paid with credit are also recorded here.
- Each transaction includes the order ID, enabling you to easily track payments and refunds throughout your sales process.
Credit Card Activity Log
- The "Credit Card Activity Log" provides detailed information on all orders charged directly to your credit card.
Credit Card Cancel and Refund Activity Log
- The "Credit Card Cancel and Refund Activity Log" records transactions for orders paid with your credit card that were subsequently canceled and refunded. The refunded amount will be credited back to the original payment method, specifically the credit card used for those orders.
- IMPORTANT: Please be aware that canceled and refunded transactions will always be returned to the original payment method. This means that orders paid with credit will be refunded as credit, while orders paid with a credit card will be refunded to the same credit card.
Summary
Above are the steps to check your dropship credit balance and detailed history of order payments on your dropship dashboard. If you need any further assistance, don't hesitate to contact our support through chat (8AM-5PM PDT everyday) or email support@gearbubble.org.
Additional Resources
- Introduction to the Integration and Dropship Tools
- How to create a manual single order
- How to Create a Bulk Order
- What is Dropship Credit and How to Reload It
- How to update the credit card for dropship order payments
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